filters
State:
Show
City:
Show
Product:
Show
TMS is a total mess, their customer service is horrible. They put you on hold for hours without resolving your issues. Their customer service reps are super rude and impolite. They are all over the place and completely disorganized and don't know what they are doing....
Read more
1.0
#1417113
Reply to reviews
Show

Total Merchant Services - Failed services

I got to the fuel station at alapere and was informed that total card service was not available because of an upgrade. I think its a huge disappointment. No information no customer satisfaction, money is just locked up. Its a huge shame
#1345987
Reply to reviews
TMS worst company ever. I called today to cancel my account after 11 years and got hit with a $195.00 early termination fee. I was on the phone for 58 minutes, 26 mins b4 they picked up the phone and the rest of the time being put on hold while they looked something...
Read more
#1322721
Reply to reviews
I first signed up with Total Merchant Services California beginning of this year ONLY because what the agent had informed me sounded so good but sounded to good to be true!! My original agreement was seasoning and my monthly fee would of been $35 a month, also...
Read more
#1235372
Reply to reviews
I was flat out lied to by the salesman. Once he had left me shop I took a quiet minute to read everything again. Everything in the fine print contradicted everything he had told me. Then the equipment arrived, totally different than they said. Was supposed to be...
Read more
Anonymous
Total ripoff service more like

We had tje same thing happen to us. We decided we didn't want their service the day after we got the agreement. When we got the machine we didnt even open bix just sent it bac...

Anonymous
Ripped Off

Agreed .... Total lack of care after $$ is transacted

1.0
I didn't like
  • Lie and steal
#1205156
Reply to reviews
These people are crooks. They did not give detailed information up front about what you are getting contracted into. They hide information very well. No wonder they are one of the richest companies. They steel from their clients. We recently switched to a new merchange...
Read more
1.2
#1107424
Reply to reviews
I contracted with this merchant services company to handle customer charge purchases in April of 2009, using the service for two stores until we sold one store in December, 2010. I canceled one account but continued to use this company for the other store, for 6 more...
Read more
1.9
I didn't like
  • Unethical practices
#1057199
Reply to reviews
They offering FREE Credit Card Terminals, at a low rate! With no Cancellation fee! Yea, right! This is a Scam... They get a foot in the door, and you spend the next six months fighting false fee's. Beware of Salesman Timothy Jones, he is not Good... This company Total...
Read more
1.0
I didn't like
  • Scammers
#986696
Reply to reviews
Show

Total Merchant Services Customer Care Review

We just received a sales call from a New Jersey number. This woman was the rudest customer service rep. When I told her she had a bad tone, she said "I don't have a tone, lady". Ya, you're going to get my business. Not
#967244
Reply to reviews
This is the most deceptive and unprofessional company I have ever encountered. That closed my account because the said one of my customers name did not match the name on the account . Even after I provided all the information showing otherwise. On top of this , they...
Read more
Anonymous
Anonymous

This company told me they would help me get leads, from there special program they had setup. Nobody help me, I had call them three times. But company is scam. Watch out for y...

1.0
I didn't like
  • Unethical practices
  • Bait and switch
  • Lie cheat and steal
#954618
Reply to reviews