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These people are crooks. They did not give detailed information up front about what you are getting contracted into. They hide information very well. No wonder they are one of the richest companies. They steel from their clients. We recently switched to a new merchange...
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1.2
#1107424
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I contracted with this merchant services company to handle customer charge purchases in April of 2009, using the service for two stores until we sold one store in December, 2010. I canceled one account but continued to use this company for the other store, for 6 more...
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1.9
I didn't like
  • Unethical practices
#1057199
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They offering FREE Credit Card Terminals, at a low rate! With no Cancellation fee! Yea, right! This is a Scam... They get a foot in the door, and you spend the next six months fighting false fee's. Beware of Salesman Timothy Jones, he is not Good... This company Total...
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1.0
I didn't like
  • Scammers
#986696
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Short Review on December 05, 2016

Total Merchant Services
#967244
We just received a sales call from a New Jersey number. This woman was the rudest customer service rep. When I told her she had a bad tone, she said "I don't have a tone, lady". Ya, you're going to get my business. Not
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Short Review on September 01, 2016

Total Merchant Services
#911584
1.0
Details
Closed business sent equipment back and my account was debited $750.00. I called them and they stated equipment was there and would not refund. My bank stop payment. Do Not Do business with them....
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Product or Service Quality
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Value for money
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Short Review on April 20, 2016

Total Merchant Services
#833402
Run away from these people !!!
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Other Product Review

Total Merchant Services
#749444
1.0
Details
Total Merchant Services are liars and will say or do anything to get your business. Very unethical company practices.
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Diversity of Products or Services
Product or Service Quality
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This is the most deceptive and unprofessional company I have ever encountered. That closed my account because the said one of my customers name did not match the name on the account . Even after I provided all the information showing otherwise. On top of this , they...
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Anonymous
Anonymous

This company told me they would help me get leads, from there special program they had setup. Nobody help me, I had call them three times. But company is scam. Watch out for y...

1.0
I didn't like
  • Bait and switch
  • Lie cheat and steal
  • Unethical practices
#954618
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I was told i would only pay 1.39 % on all transactions but each transactions is over 4% and when i do not have any transactions they still charge me almost $80.00 per month even when i have no transactions then they threaten to charge me with early termination fee of...
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Amissville, Virginia
I didn't like
  • Lie cheat and steal
#870931
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The hoops that I've jumped through and the hours wasted trying to fight with this deceitful company is unimaginable! When I called to see how to cancel without having to pay an early termination fee, I was told a certain date to a certain date (Jan8-March8 for...
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1.0
I didn't like
  • People who lie
  • Bait and switch
  • Customer service
#803305
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This company refuses to refund a wrongfully charged early termination fee. I was told by phone from one of their employees a certain grace period, returned within it, and was still charged!! They even tried to get away with charging me for terminals that were...
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#803294
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I say not good for small or big because I suspect big businesses wouldn't notice the problems.. First they take like 3 days to process a payment! why everyone today processes faster. Then they bill you from payments processed so for a small niche business if a month...
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Anonymous
Anonymous

Apparently it was a fee from 3 months ago! Never a letter email or call, just suddenly hold my funds, supposedly the yearly fee payment and regulare fees, 192, but they with h...

#797445
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They stole so much money and I was not able to stop it with my bank. DO NOT DO BUSINESS with this company. They are DECEPTIVE!!!. They charged me $80.00 a month and then hit me with a $180.00 fee out of the blue, I returned their machine and NEVER used their...
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Anonymous
Sol

OMG me too!! Worst company ever. We should file a class action lawsuit!

#764283
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After equipment was returned they kept charging and to stop the charges they require another fee of 299. I had to close my bank account. The also have another company name Groovv. It is the same thing. Very bad customer business practices. After equipment was...
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1.0
#749362
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