Resolved
1.0
Details
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Privacy and Data Security
Reliability
Staff
Website
0 comments

Update by user Mar 21, 2016

Welp, after calling and complaining the only thing that worked in the end was blasting them on social media.I still would not recommend this company but they did give me my money back.

Some advice for future patrons would be to get everything in writing/email, record conversations (if possible) when pertaining to contracts/discrepancies and ask lots of questions.This company's main problem is lack of communication within the company/sales reps and unfortunately that trickles down to their customers.

Original review posted by user Mar 04, 2016

The hoops that I've jumped through and the hours wasted trying to fight with this deceitful company is unimaginable!When I called to see how to cancel without having to pay an early termination fee, I was told a certain date to a certain date (Jan8-March8 for example).

So like the cheap, busy savvy person I am, I waited. It was only a couple of months so it made sense. Apparently the women who told me all of this lied to me because now they charged me a cancellation fee and even tried to get away with charging me for returned terminals!! They offer no solutions and don't communicate well within the company.

I cannot type all what's wrong with this company.

It'd be a short book!Stay AWAY!!

Reviewer is in unhappy mood. Solyana stated that there is a room for improvement of bait and switch and lie cheat and steal. Please immediately contact the author of this review to discuss poor customer service of total merchant services cancellation policy and associated monetary loss in the amount of $195. Total Merchant Services needs to issue a full refund according to poster's claims.

Other people also mentioned total merchant services cancellation policy in their reviews. You may find this information helpful for further shopping at Total Merchant Services.

Had an Experience with Total Merchant Services?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

World Financial Group - Transamerica *KEEPS* Your FFIUL Money When You Die World Financial Group "A shocking dirty little secret of Universal Life policies: you LOSE all your policy's cash value when you croak. This is true of Transamerica’s Financial Foundation Indexed Universal Life (FFIUL)..." Read more Pacific Tycoon - The Truth about this Ponzi Scam Pacific Tycoon "If you are ever contacted by Pacific Tycoon, telling they purchase containers on your behalf, lease them out for you, promising high returns: either fixed 12% or fluctuating returns averaging..." Read more World Financial Group - Gotta Feel SORRY for WFG Agents World Financial Group "WFG agents trick and cheat you. Then they recruit you and teach you how to trick and cheat other people. Seriously guys. Thats how it goes there. Why do I..." Read more World Financial Group - Buyer BEWARE! World Financial Group "Notice how almost all customer complaints against WFG agents get denied? In the review yesterday, How WFGers RIP YOU OFF!, the author talks about looking up WFG agents in Finra’s..." Read more Tophatter - BUYER BEWARE!!! ACTUALLY, JUST STAY AWAY!!! Tophatter "STAY FAR, FAR AWAY FROM THIS COMPANY!! I was excited when I first found it, and ordered 30+ things in the first week! As they came in, there was something..." Read more Sa Painting And Remodeling - Sebastian Arlegui And Jose Barahona - Botched Bathroom Remodel SA Painting and Remodeling Sa Painting And Remodeling - Sebastian Arlegui And Jose Barahona "On July 26, 2017 SA Painting and Remodeling LLC, Sebastian Arlegui and Jose Barahona, agreed to fix my bathroom. The bathroom is now in need of repair due to the..." Read more Precision Tune - They lied and put my life in danger. Precision Tune "On Thursday, September 14, 2017 .. I went to the precision tune in Wilson, NC for a routine oil change, tire rotation, and tire pressure check. I live 45 minutes..." Read more Keystone Rv - Very Disappointed - Won't buy another! Keystone Rv "Keystone builds a very nice looking product. Unfortunately they source poor quality accessories and then don't stand behind them. In addition, the build quality is on the surface only. one..." Read more